Privacy Policy

Effective Date: 1st Jan 2025.
Last Updated: 14th Aug 2025.

ZARSK Ltd (“ZARSK”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how and why we collect, use, store, and share personal information from users of our website and services, and outlines your rights in relation to that information. It applies to data collected through our platform, including the HMO property listing service, subscription accounts, mentoring/courses, and any related services.

By using the ZARSK website or services, you consent to the practices described in this Policy. If you do not agree with this Policy, please refrain from using our services. We may update this Policy from time to time – we will notify you of any material changes and indicate the “Last Updated” date above for your reference.

1. Who We Are:
ZARSK Ltd is a company registered in England and Wales (Company No. 09871189). For the purposes of UK data protection law, ZARSK is the “data controller” of the personal data we collect. If you have any questions about this Policy or your personal data, you can contact us (see Contact section below).

2. Personal Data We Collect:
We may collect and process the following categories of personal information:

·         Information You Provide Directly: When you create an account or subscribe to our services, we collect information such as your name, email address, password, and contact details. If you purchase a subscription or service from us, our payment processor will collect payment details – we generally do not store full payment card details on our systems, but we may keep references or tokens provided by the payment processor. If you are an agent or property lister, we may also collect your company name, professional credentials, or registration numbers. If you contact us or participate in any surveys or promotions, we will collect the information you provide in those communications.

·         Content You Submit: If you upload property listings, images, documents, or participate in forum discussions/mentoring sessions, we collect that content. This might include property addresses, descriptions, photos, and any personal information that may be included in those descriptions. We also collect feedback or reviews you provide on our services or on property listings.

·         Automatically Collected Data: When you use our website, we collect certain technical information automatically. This includes your IP address, browser type and version, device identifiers, time zone setting, operating system, and platform. We also collect information about your usage of our site, such as pages you viewed, searches run, and the dates/times of access. We may use cookies and similar tracking technologies to collect some of this information.

·         Third-Party Provided Data: We might receive information about you from third parties in some cases, such as social networks (if you choose to log in that way), agents inviting investors, event organisers, or identity verification providers.

·         Special Category Data: We do not actively seek to collect special categories of personal data. Please avoid submitting such information on our platform.

3. Purpose and Lawful Basis for Processing:
We only use your personal data when we have a lawful basis under UK data protection law. The main purposes include:

·         Providing our services and administering your account.

·         Communicating with you for service-related matters.

·         Sending marketing communications with your consent or under soft opt-in rules.

·         Analysing usage to improve services.

·         Enforcing our terms and preventing misuse.

·         Providing customer support.

·         Complying with legal obligations.

We do not use personal data for automated decision-making with legal effects without human involvement.

4. Cookies and Tracking Technologies:
Our website uses cookies and similar technologies. We use necessary cookies for site functionality and optional cookies with your consent.

5. How We Share Your Information:
We may share your data with:

·         Service providers (e.g., payment processors, hosting providers, analytics tools, email services, customer support tools, identity verification services).

·         Agents or landlords when you contact them through our platform.

·         Authorities when required by law.

·         Successor entities in the event of business transfers.

·         Affiliates within our corporate group or ZARSK approved partners.

We do not sell your personal information to third-party marketers.

6. Data Retention:
We keep personal data only as long as necessary for the purposes collected, including legal, accounting, or reporting obligations.

7. Data Security:
We use technical and organisational measures to protect your data, including encryption and restricted access. No method of transmission or storage is completely secure.

8. International Transfers:
If data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place.

9. Your Rights:
Under UK data protection law, you have the right to access, rectify, erase, restrict, or object to processing of your data, request data portability, and withdraw consent.

10. Your Choices (Marketing and Cookies):
You can opt out of marketing communications and manage your cookie preferences at any time.

11. Third-Party Websites:
Our website may contain links to third-party websites. This Policy does not apply to those sites.

12. Children’s Privacy:
Our services are not intended for individuals under 18.

13. Complaints:
If you have concerns, contact us first. You may also contact the UK Information Commissioner’s Office (ICO) by phone or through their website.

14. Contact Us:

·         Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

By using our site, you acknowledge that you have read and understood this Privacy Policy.

Thank you for trusting ZARSK with your personal data. We are dedicated to protecting your information and providing a safe, transparent service.